Order Processing Time

Orders are typically processed within 1-3 business days of receiving your order.

Shipping Methods and Costs

We offer the following shipping methods:

• Standard Delivery: From £2.99 (Small Parcel, up to 2kg)
• Tracked 24 (1-Day Delivery): From £4.54
• Express Shipping (via DPD/FedEx/UPS): From £7.99

We offer free standard shipping on orders over £50.

Shipping costs may be waived for orders exceeding a certain value threshold.

Shipping costs are subject to change based on carrier rate adjustments,
seasonal demand, and promotional offers.
We recommend checking our checkout page for the most up-to-date shipping fees.

Delivery Time Estimates

Estimated delivery times for our shipping methods:

• Standard Delivery: 3–5 business days
• Tracked 24 / Next-Day Delivery: 1–2 business days
• Express Shipping (via DPD/FedEx/UPS): 1–2 business days

Shipping Locations

We currently deliver within the UK. In the future,
we plan to expand our shipping options to include other destinations such as the EU.

International Shipping

At this time, we only deliver within the UK. International shipping,
including to the EU, will be introduced in the future.

Tracking Information

Once your order has shipped, you will receive a tracking number via email.

Handling Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us within 7 days of the expected delivery date.

Returns and Exchanges

For information on returns and exchanges, please see ourReturns Policy.

Returns and Exchanges

For information on returns and exchanges, please see ourReturns Policy.

Contact Information

For any delivery related queries, contact us at:

• Email: support@imperatusgames.co.uk
• Telephone: 07542490573